Privacy policy

PRIVACY POLICY

1. Data Controller

The data controller responsible for processing personal data on this website is:

Natar Moto Parts
Owner: Vignesh Natarajan
Breslauerstraße 16
91522 Ansbach
Germany

Email: twistedthrottlesindia@gmail.com
Phone: +49 1525 5655962

2. Overview of Data Processing

We process personal data only to the extent necessary for:

  • Processing orders

  • Payment processing

  • Shipping and delivery

  • Customer communication

  • Legal compliance

We process personal data in accordance with the General Data Protection Regulation (GDPR).

3. Hosting

This online shop is hosted by Shopify Inc.

Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases, and general Shopify application. Shopify stores your data on secure servers protected by a firewall.

Legal basis:
Art. 6(1)(b) GDPR (contract performance)

4. Order and Account Data

When you place an order, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Ordered products

This data is required to fulfill the contract.

Legal basis:
Art. 6(1)(b) GDPR

5. Payment Providers

We use the following payment providers:

  • Shopify Payments

  • PayPal

  • Google Pay

Payment data is transmitted directly to the respective provider and processed according to their privacy policies.

We do not store full payment details.

Legal basis:
Art. 6(1)(b) GDPR

6. Shipping and Dropshipping

To fulfill orders, we share necessary customer data (such as name and delivery address) with our suppliers and shipping providers.

This is required for delivery of goods.

Legal basis:
Art. 6(1)(b) GDPR

7. Data Retention

We retain personal data only as long as necessary:

  • For contract fulfillment

  • For legal retention obligations (e.g., tax law requirements in Germany)

Commercial and tax records are retained for up to 10 years in accordance with German law.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Data portability

  • Object to processing

You may contact us at any time at:

twistedthrottlesindia@gmail.com

You also have the right to lodge a complaint with a supervisory authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss

  • Destruction

  • Manipulation

All payments are processed via encrypted SSL connections.

10. International Data Transfers

As Shopify is a Canadian company and may use infrastructure in other countries, your data may be transferred outside the European Union.

Such transfers are made in compliance with GDPR safeguards, including standard contractual clauses where applicable.

11. Cookies

This website uses cookies necessary for the operation of the online store.

Cookies are small text files stored on your device.

If additional tracking or marketing cookies are implemented, user consent will be obtained through a cookie consent tool.

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest)
Art. 6(1)(a) GDPR (consent, where applicable)

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal requirements or changes to our services.

The latest version is always available on our website.